At Aarika Designs, we want every customer to have a pleasant and satisfying shopping experience. If you are not completely happy with your purchase, our Returns, Refunds & Cancellation Policy explains how we can assist you.

Please read the following terms carefully before placing an order.

1. Return Policy

Customers can request a return within 7 days from the date of delivery, subject to the following conditions:

• Products must be unused, unworn, unwashed and in their original condition.
• Original tags, labels and packaging must be intact.
• Products must not show signs of damage, alteration or use.
• The original invoice or order details must be provided.
• Return requests must be approved by Aarika Designs before the product is sent back.

Products that do not meet these conditions may not be eligible for return.

2. Non-Returnable Products

The following products are not eligible for return:

• Customized or altered products.
• Products purchased during clearance sales or special promotional offers, unless received damaged or defective.
• Products without original tags or packaging.
• Products damaged due to improper handling or use after delivery.

3. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery.

To help us resolve the issue, please share:

• Your order number.
• Clear photographs or videos of the product.
• A brief description of the issue.

Our team will review your request and provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances.

4. Refund Policy

Refunds are processed after the returned product has been received and inspected by our team.

• Approved refunds will be processed within 7 working days after return approval.
• Refunds will be credited to the original payment method used for the purchase.
• The time taken for the amount to reflect in your account depends on your bank or payment service provider.
• Shipping and delivery charges, if applicable, are non-refundable unless the return is due to an error on our part.

Customers will be notified once their refund has been approved and processed.

5. Order Cancellation Policy

Customers may request order cancellation subject to the following conditions:

• Orders can be cancelled before they are shipped or dispatched.
• Once an order has been dispatched, cancellation requests may not be accepted.
• Cancellation requests must be submitted through our customer support team.
• Cancellation is subject to confirmation by Aarika Designs.

Cancellation by Aarika Designs

We reserve the right to cancel an order in situations such as:

• Product unavailability or stock issues.
• Incorrect product pricing or listing information.
• Payment verification issues.
• Suspected fraudulent transactions.
• Incorrect or incomplete customer information.
• Unforeseen operational circumstances.

If an order is cancelled after payment has been received, the applicable refund will be initiated within 7 working days.